Shipping policy

Shave Compass Shipping Policy

Where We Ship

Shave Compass currently offers shipping within the United States. Available destinations vary by product and fulfillment location. We do not currently offer international shipping.

Expeditions containing alcohol-based aftershaves ship only to the contiguous 48 states and Washington, DC, via USPS Ground Advantage. These Expeditions are not available for delivery to Alaska, Hawaii, US territories, freely associated states, or APO/FPO/DPO addresses.

Other products may have different destination restrictions. Available shipping options are shown at checkout.

Processing Time

In-stock items fulfilled by Shave Compass are typically processed and shipped within 1–3 business days after purchase. Business days exclude weekends and postal holidays.

Products shipped directly by participating artisans may have different processing times. Any product-specific processing information will be provided on the applicable product page.

Presales and Preorders

Presale and preorder items do not follow the standard processing window. The applicable product page states the expected shipping window at the time of purchase.

Carrier transit estimates shown at checkout describe travel time after shipment. They do not indicate when a presale order will be ready to ship or replace its stated shipping window. Selecting a shipping service does not accelerate presale production.

If your order cannot ship within its stated window, I will contact you with an updated timeline and the option to cancel for a full refund, as described in the Purchase Options Cancellation Policy.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on the items ordered, destination, fulfillment location, and available shipping services.

Orders containing items from different fulfillment locations or shipping profiles may include combined shipping charges. The shipping total is shown before you complete your purchase.

Separate Shipments and Mixed Orders

Some products ship from Shave Compass, while others ship directly from participating artisans through Shopify Collective.

An order containing products from multiple fulfillment locations may arrive in separate packages, on different dates, with separate tracking numbers.

In-stock items ordered with a presale Expedition may ship separately before the Expedition is ready. Please do not assume that all items will be held or packed together.

Alcohol-Based Products

Expeditions containing alcohol-based aftershaves are shipped by Shave Compass using USPS Ground Advantage. Products shipped directly by participating artisans follow the shipping methods and destination restrictions available through that artisan.

Please contact me before returning an alcohol-containing product so I can provide appropriate shipping instructions.

Delivery Times and Tracking

Delivery estimates vary by shipping service and destination and are not guaranteed. Weather, carrier disruptions, holidays, and other circumstances may affect transit times.

You will receive tracking information when your shipment is dispatched. Tracking may take time to show the carrier’s first scan. Orders shipped in multiple packages may receive more than one shipping confirmation.

Shipping Addresses

Please check your delivery address before placing your order. If you notice an error, email brad@shavecompass.com promptly with your order number. Address changes may not be possible once processing or shipment has begun.

If a package is returned because of an incorrect or incomplete address, contact me to arrange a resolution. Additional postage may be required to resend it.

Lost, Damaged, or Incorrect Shipments

If your package appears lost, arrives damaged, or contains missing or incorrect items, contact brad@shavecompass.com promptly with your order number. Where practical, retain the packaging and provide photographs to help resolve the issue.

I will investigate with the carrier or participating artisan and arrange an appropriate resolution. Please contact Shave Compass even if another artisan shipped the package.

Questions

Contact brad@shavecompass.com with shipping or delivery questions. Nothing in this policy limits rights provided by applicable law.