Refund policy

Shave Compass Return Policy

Return Window I accept return requests within 30 days of delivery.

Eligible Items To be eligible for a return, items must be unopened, unused, and in their original packaging. Due to the personal care nature of these products, shave soaps and aftershaves that have been opened or used cannot be returned or exchanged.

Non-Returnable Items The following cannot be returned under any circumstances:

  • Blade samplers in which any individual blade packaging has been opened or blades have been removed
  • Shave soaps or aftershaves that have been opened or used
  • Sale items
  • Gift cards

  • Expeditions and curated personal-care sample sets are not eligible for return or exchange once delivered due to the nature of the sampled personal-care products they contain. This does not affect assistance for items that arrive damaged, incorrect, or otherwise defective.

Blade samplers may be returned unopened and in original condition within the 30-day window. Opening the outer shipping envelope does not disqualify a return provided the individual blade packaging inside remains sealed and no blades have been removed.

How to Initiate a Return Contact me at brad@shavecompass.com before sending anything back. Items returned without prior authorization will not be accepted. Once your return request is approved, I will provide instructions for how and where to send the item.

Return Shipping Customers are responsible for return shipping costs on non-defective returns. If you received a defective, damaged, or incorrect item, I will cover return shipping.

Damages and Incorrect Items Inspect your order upon receipt. Contact me immediately at brad@shavecompass.com if anything is defective, damaged, or incorrect. I will make it right.

Refunds Once your return is received and inspected, I will notify you of approval or denial. Approved refunds are processed to your original payment method within 10 business days. Processing time varies by bank or card issuer. If more than 15 business days have passed since your refund was approved, contact me at brad@shavecompass.com.

Questions Contact me at brad@shavecompass.com with any questions about your order or this return policy.